Samsung has announced a significant policy update that will see the permanent deletion of Samsung accounts inactive for 24 months, effective July 31, 2025. According to a recent report from SamMobile, this move is part of Samsung’s efforts to enhance user data security and streamline its ecosystem. The deletion will include all data tied to the account, such as files stored in Samsung Cloud, personalized settings, purchase histories, and access to services like the Galaxy Store, Samsung Health, and SmartThings.
The policy targets accounts that have not been accessed for two years, defined as no login activity via email, phone number, or linked Google ID. Once deleted, the data will be irretrievable, meaning users could lose critical backups, app purchases, or device configurations. Samsung has emphasized that this is a one-time action for accounts meeting the inactivity criteria as of the cutoff date, but it may become a recurring process to maintain a secure and efficient platform.
To avoid account deletion, Samsung is urging users to log in before July 31, 2025. A simple sign-in through any Samsung service—such as the Galaxy Store, Samsung Members, or a Samsung device—will reset the inactivity timer. Users can access their accounts using their registered email, phone number, or Google ID linked to their Samsung profile. Samsung has also provided a support page for users needing assistance with account recovery or login issues.
This policy aligns with industry trends where companies like Google and Microsoft have implemented similar measures to purge dormant accounts, citing security risks such as unauthorized access to outdated accounts. Samsung’s decision underscores its commitment to safeguarding user data while encouraging active engagement with its ecosystem of devices and services.
Affected users are advised to check their account status promptly and log in to preserve access to Samsung’s growing suite of features, including cloud storage, exclusive app content, and smart home integrations. For more details, visit Samsung’s official support page or contact their customer service team.
